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Commercial Payment Cards Streamline Cash Management Business-to-business (B2B) payments are still most commonly made by check. But electronic payments have made some inroads, especially when there's a strong business relationship between the trading partners. Organizations are more likely to use electronic payments for disbursements and collections with their major suppliers and customers than with their other partners.
More than half of the financial executives who responded to a 2004 Visa survey said they plan to reduce their company's reliance on checks as a form of commercial payment. In addition, 40% intended to increase use of commercial payment cards.Those trends have held steady in the past two years. The survey also showed respondents' overall satisfaction with commercial payment cards is increasing. Those who use card programs for collections and disbursements report a 70% satisfaction rate, up from 55% the previous year. Cards can be used for the following cash management procedures: disbursements; collection and applications; short-term money management; and cash positioning and forecasting. Improve Efficiency This is a tremendous opportunity to easily improve your budget's efficiency. And it is certainly the direction businesses throughout the country are taking. To learn more about how commercial card payment solutions can improve the efficiency of your cash management process, contact the Commerce Bank Client Care Center at 1-800-892-7104.
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Corporate Image Did you know you can brand your Commerce Bank Commercial Card? Corporate Cards and Purchasing Cards can be designed to include your logo, corporate identity and other elements that distinguish your company from all the others. Logo cards may help keep your brand and image on the minds of your customers. Studies show that the more consumers see a corporate logo, the more likely they are to recognize and identify it as your own. Don't pass up this great opportunity for more brand recognition wherever the card is used. Contact the Client Care Center today for more details!
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A/P Match
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Commerce Bank Active as an Industry Leader At Commerce Bank, we strive to partner with our clients to produce the most efficient and effective business strategies, especially within purchasing card divisions.
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Dixie Smiglewski
At Commerce Bank, we value hard work, dedication and top-notch service. A great example of someone who exemplifies this is Dixie Smiglewski, Commercial Card Representative, Commercial Card Department. Dixie has been with Commerce Bank for seven years, having crossed over from a 17-year customer service job for Act II – a consignment shop on the Plaza in Kansas City, Mo. Dixie enjoys the personal service she can offer to corporate customers. She is a strong customer advocate and is an excellent problem solver. Dixie says she tries to view things – positive or negative – from the customer's perspective in order to understand how to effectively handle the situation. Q. What do you feel is the most important part of your job? A. Offering solutions to our customers and maintaining the level of service Commerce is known for in the industry. I have always appreciated good customer service myself. I try to treat a customer as I would hope to be treated. Q. What do you enjoy most about your job? A. It's a really good day when you get a frustrated customer, offer him or her a solution and end the conversation knowing you have gotten rid of the frustrations.
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This publication does not constitute legal, accounting or other professional advice. |
